Legend of Grimrock 2 crash

[Ryoria]

Running with steam version, win10. crash when startup and there isn't any error information for crash.

[Dr.Disaster]

Well the Steam version runs perfectly fine on Win10 so it's not the game that gives you trouble.

Check the event log for crash info.
Update your drivers.
Re-run the common redistributables that come with the game.
Run the game from a different user account.
Try running it with Admin privileges.

[Sir Tawmis]

Running with steam version, win10. crash when startup and there isn't any error information for crash.

No crash information?

So does it launch and then simply close?

[Ryoria]

Running with steam version, win10. crash when startup and there isn't any error information for crash.

No crash information?

So does it launch and then simply close?

Yes. It just show me a logo than crash

[Dr.Disaster]

Yes. It just show me a logo than crash

Does the crash bring up an error window, containing something like this?

The following error occured while starting up the game:
D3DError - CreateTexture failed: E_INVALIDARG

Check that your documents folder has a folder called "Almost Human". Check that this folder contains a folder named "Legend of Grimrock 2". Check in here are at least two more subfolders and 2 files: grimrock.cfg and grimrock.log.

If "grimrock.cfg" does exist:
Open it with Notepad and change the line with the parameter "renderingQuality" into "renderingQuality = 1"
Save the file.
Start the game.
Does it run now or still crash?

[Ryoria]

Yes. It just show me a logo than crash

Does the crash bring up an error window, containing something like this?

The following error occured while starting up the game:
D3DError - CreateTexture failed: E_INVALIDARG

Check that your documents folder has a folder called "Almost Human". Check that this folder contains a folder named "Legend of Grimrock 2". Check in here are at least two more subfolders and 2 files: grimrock.cfg and grimrock.log.

If "grimrock.cfg" does exist:
Open it with Notepad and change the line with the parameter "renderingQuality" into "renderingQuality = 1"
Save the file.
Start the game.
Does it run now or still crash?

Done,but it still crash...

[Dr.Disaster]

You did not answer my question: do you get a popup window with an error message?

On top of that: post the content of your "grimrock.log" file here.

[Ryoria]

You did not answer my question: do you get a popup window with an error message?

No. no popup window no information

but i found in grimrock.log

=== GPUs ===

Device name: \\.\DISPLAY1
Device string: Intel(R) HD Graphics 4600
State flags: 00000005

Device name: \\.\DISPLAY2
Device string: Intel(R) HD Graphics 4600
State flags: 00000000

Device name: \\.\DISPLAY3
Device string: Intel(R) HD Graphics 4600
State flags: 00000000

maybe it can't find my GTX960m?

[Dr.Disaster]

Open nVidia Control Panel and click "Manage 3D Settings".
Click the tab "Program Settings".
Check if a profile for LoG2 exists. If there is none create a new profile.
Under "Set the prefered graphics processor" select your nVidia card.

[Ryoria]

In GeForce Experience-game option , LOG2 can't be scanned for optimizing. the Nvidia gpu is preferred gpu,and i set the Log2 use the Nvidia gpu in Nvidia control panel, still crash