Bought on release day, what now?

[chuffy2000]

I paid for it through the website 5 hours or so before release, got the confirmation email that i had paid through paypal - now what? No email or instructions on what to do?
Or is there a problem, seems to be nowhere to email for help that doesnt bounce back

[gambit37]

Was your receipt through Humble Bundle? If so, check your receipt email for a link to a page where you can download the game.

[chuffy2000]

It was aye, but my email is just from paypal telling me the money has been paid, I dont have any other email

Thanks for the reply

[gambit37]

Check your junk mail. You should also have received an email from Humble Bundle.

[chuffy2000]

Yeah thats the first thing I did, its not in there or anywhere - does anyone know how or where to email humble bumble?

[gambit37]

contact@humblebundle.com

Send them an email and give them the transaction ID shown on your PayPal receipt, I'm sure they will be able to sort it out for you. I hope you get it sorted soon, the game is great

[chuffy2000]

Tried that email they just bounce straight back, I presumed it was because they were getting hammered on day of release but still bouncing now, this is frustrating!

[gambit37]

Hmmm, that sounds bad. have you tried the Key Resender?
https://www.humblebundle.com/?s=resender

[chuffy2000]

Well just out of the blue I got a refund from humble bundle for the full amount, means I have to buy the game at a higher price but hey at least someone is listening/watching

Thanks for the help

[gambit37]

Weird! I wonder what that was all about? Did they give a reason for the refund?