LoG 2 crashes frequently

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OcramZH
Posts: 8
Joined: Mon Mar 23, 2015 12:33 am

LoG 2 crashes frequently

Post by OcramZH »

I bought Legends of Grimrock 2 this weekend. Unfortunately, I am not able to play it.

- The game crashes after half a minute or so into gameplay. Every time.
- First, all three monitors switch into energy saving mode, then after a couple of seconds, everything stalls, and I have to manually turn off and on the computer to bring the system back to life again. So I assume it has to do something with the grafic controller (Nvidia GeForce GTX 590)
- I installed the LoG 2 compatibility test. Same result: It crashes after a couple of seconds.
- I also tried to reduce the max frame rate be fiddling with the cfg-file and setting MaxFrameRate to 60. Same result.
- I bought the Steam version of the game, so I assume it must be the most recent one. On screen, it displays V 2.2.4, however, the Log-File says it is 2.1.3.
- Legend of Grimrock I played fine on my system.


What can I do apart from claiming my money back?
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Zo Kath Ra
Posts: 944
Joined: Sat Apr 21, 2012 9:57 am
Location: Germany

Re: LoG 2 crashes frequently

Post by Zo Kath Ra »

What does the log file say?
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Dr.Disaster
Posts: 2876
Joined: Wed Aug 15, 2012 11:48 am

Re: LoG 2 crashes frequently

Post by Dr.Disaster »

As far as i recall the GTX 590 is a Dual GPU card so it's likely you need to tweek your SLI setup. This might help.

In case it's not SLI (try disabling it) this
OcramZH wrote:- The game crashes after half a minute or so into gameplay. Every time.
- First, all three monitors switch into energy saving mode, then after a couple of seconds, everything stalls, and I have to manually turn off and on the computer to bring the system back to life again. So I assume it has to do something with the grafic controller (Nvidia GeForce GTX 590)
sounds a lot like your PSU going bad. Regarding Power Consumption the GTX 590 is a real monster.
Last edited by Dr.Disaster on Mon Mar 23, 2015 5:49 pm, edited 2 times in total.
badhabit
Posts: 467
Joined: Sat May 05, 2012 2:24 pm

Re: LoG 2 crashes frequently

Post by badhabit »

OcramZH wrote:I bought Legends of Grimrock 2 this weekend. Unfortunately, I am not able to play it.

- The game crashes after half a minute or so into gameplay. Every time.
- First, all three monitors switch into energy saving mode, then after a couple of seconds, everything stalls, and I have to manually turn off and on the computer to bring the system back to life again. So I assume it has to do something with the grafic controller (Nvidia GeForce GTX 590)
- I installed the LoG 2 compatibility test. Same result: It crashes after a couple of seconds.
- I also tried to reduce the max frame rate be fiddling with the cfg-file and setting MaxFrameRate to 60. Same result.
- I bought the Steam version of the game, so I assume it must be the most recent one. On screen, it displays V 2.2.4, however, the Log-File says it is 2.1.3.
- Legend of Grimrock I played fine on my system.


What can I do apart from claiming my money back?
overheating of GPU? (install GPU-z) Peak power consumption to high for PSU? How many FPS you get overall? ("debugInfo=true" in cfg)
OcramZH
Posts: 8
Joined: Mon Mar 23, 2015 12:33 am

Re: LoG 2 crashes frequently

Post by OcramZH »

Zo Kath Ra wrote:What does the log file say?
This is what the log file says:

=== System Info ===

Game Version: 2.1.3
Computer name: MARCSPOWERTOWER
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz
OS Version: 6.1
OEM ID: 0
Physical CPUs: 8
Logical CPUs: 0
Page Size: 4096
Total Mem: 16364 MB
Free Mem: 11235 MB

=== GPUs ===

Device name: \\.\DISPLAY1
Device string: NVIDIA GeForce GTX 590
State flags: 00000000

Device name: \\.\DISPLAY2
Device string: NVIDIA GeForce GTX 590
State flags: 00000000

Device name: \\.\DISPLAY3
Device string: NVIDIA GeForce GTX 590
State flags: 00000005

Device name: \\.\DISPLAY4
Device string: NVIDIA GeForce GTX 590
State flags: 00000001

Device name: \\.\DISPLAYV1
Device string: RDPDD Chained DD
State flags: 00200008

Device name: \\.\DISPLAYV2
Device string: RDP Encoder Mirror Driver
State flags: 00200008

Device name: \\.\DISPLAYV3
Device string: RDP Reflector Display Driver
State flags: 00200008

=== Settings ===

Render Engine: d3d9
Audio Engine: xaudio2
Steam: false
Resolution: 1920 x 1200
Display Mode: fullscreen (1)
Vertical Sync: enabled (2)
Texture Resolution: high (3)
Texture Filter: anisotropic (3)
Shadow Quality: high (3)
SSAO Quality: high (3)
Rendering Quality: high (2)
Difficulty: normal
Oldschool Mode: false
OcramZH
Posts: 8
Joined: Mon Mar 23, 2015 12:33 am

Re: LoG 2 crashes frequently

Post by OcramZH »

badhabit wrote:
OcramZH wrote:I bought Legends of Grimrock 2 this weekend. Unfortunately, I am not able to play it.

- The game crashes after half a minute or so into gameplay. Every time.
- First, all three monitors switch into energy saving mode, then after a couple of seconds, everything stalls, and I have to manually turn off and on the computer to bring the system back to life again. So I assume it has to do something with the grafic controller (Nvidia GeForce GTX 590)
- I installed the LoG 2 compatibility test. Same result: It crashes after a couple of seconds.
- I also tried to reduce the max frame rate be fiddling with the cfg-file and setting MaxFrameRate to 60. Same result.
- I bought the Steam version of the game, so I assume it must be the most recent one. On screen, it displays V 2.2.4, however, the Log-File says it is 2.1.3.
- Legend of Grimrock I played fine on my system.


What can I do apart from claiming my money back?
overheating of GPU? (install GPU-z) Peak power consumption to high for PSU? How many FPS you get overall? ("debugInfo=true" in cfg)
The PSU delivers 850 W. Should be enough for the GPU, no?

I changed debuginfo to true in the config. Where can I read the frame rate now? It does not say anything on the screen or in the log file.
OcramZH
Posts: 8
Joined: Mon Mar 23, 2015 12:33 am

Re: LoG 2 crashes frequently

Post by OcramZH »

I reduced screen resolution, rendering quality etc. in the LoG2 settings. It still crashes (but it takes longer until it does).

I also disabled the two other monitors in the NVIDIA settings. Still crashes.
User avatar
Dr.Disaster
Posts: 2876
Joined: Wed Aug 15, 2012 11:48 am

Re: LoG 2 crashes frequently

Post by Dr.Disaster »

OcramZH wrote:The PSU delivers 850 W.
When it's new and of good quality it may. Now a GTX 590 isn't exactly new so if your PSU is about the same age ..

You can do something simple to test this if it can still deliver: grab some extensive gfx demo like those from Unigine or get the Furmark test, run it for a while and see what happens.
badhabit
Posts: 467
Joined: Sat May 05, 2012 2:24 pm

Re: LoG 2 crashes frequently

Post by badhabit »

OcramZH wrote:
badhabit wrote:
OcramZH wrote:I bought Legends of Grimrock 2 this weekend. Unfortunately, I am not able to play it.

- The game crashes after half a minute or so into gameplay. Every time.
- First, all three monitors switch into energy saving mode, then after a couple of seconds, everything stalls, and I have to manually turn off and on the computer to bring the system back to life again. So I assume it has to do something with the grafic controller (Nvidia GeForce GTX 590)
- I installed the LoG 2 compatibility test. Same result: It crashes after a couple of seconds.
- I also tried to reduce the max frame rate be fiddling with the cfg-file and setting MaxFrameRate to 60. Same result.
- I bought the Steam version of the game, so I assume it must be the most recent one. On screen, it displays V 2.2.4, however, the Log-File says it is 2.1.3.
- Legend of Grimrock I played fine on my system.


What can I do apart from claiming my money back?
overheating of GPU? (install GPU-z) Peak power consumption to high for PSU? How many FPS you get overall? ("debugInfo=true" in cfg)
The PSU delivers 850 W. Should be enough for the GPU, no?

I changed debuginfo to true in the config. Where can I read the frame rate now? It does not say anything on the screen or in the log file.
See here viewtopic.php?f=21&t=7088&start=140#p93325 , left bottom corner. Alternatively install FRAPS.

Install als gpu-z to ditectly see the gpu load and temperature
tombie75
Posts: 2
Joined: Sun Mar 29, 2015 9:56 pm

Re: LoG 2 crashes frequently

Post by tombie75 »

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