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Re: Pre-order issues and questions
Posted: Mon Apr 02, 2012 11:39 am
by petri
TurntableVendor wrote:I've preordered LoG directly from Almost Human. If I redeem my Steam key now,
will I still be able to download the standalone version when the game is released, or do I have to decide between the two?
You get both versions, so you may download the standalone version in any case.
Re: Pre-order issues and questions
Posted: Mon Apr 02, 2012 12:20 pm
by TurntableVendor
Ok; thanks for the quick reply!
Re: Pre-order issues and questions
Posted: Tue Apr 03, 2012 8:49 pm
by Echnaton
I am thinking of register a pay pal account for preorder. Now i wonder if it will be a problem to pay in Dollar, cause my account will be german and uses Euros.
Re: Pre-order issues and questions
Posted: Tue Apr 03, 2012 9:15 pm
by Jack Dandy
Pretty sure Paypal automatically converts it.
Re: Pre-order issues and questions
Posted: Wed Apr 04, 2012 4:13 am
by shadmin
Hi, I submitted a pre-order direct from grimrock.net using PayPal--I've already received a PayPal receipt, but am still waiting for information regarding my Steam key. What's the typical turnaround for Humble Bundle?
Re: Pre-order issues and questions
Posted: Wed Apr 04, 2012 4:16 am
by Kthanid
It's usually pretty fast (a few minutes or so), but could take longer. Have you checked your spam folder?
Re: Pre-order issues and questions
Posted: Wed Apr 04, 2012 4:23 am
by shadmin
I have checked my spam folder. I'll send an email to them with my PayPal transaction ID and hope that they can resolve it...
Re: Pre-order issues and questions
Posted: Wed Apr 04, 2012 4:36 am
by Hissssa
So I ordered the game and I used paypal and the transaction got stuck in what looked like a loop. I eventually ended it and noticed that my account has been charged for the game. I did not get an email for my purchase... please help!
my paypal account and my primary email are not the same (if that matters). I checked the spam folders and I have nothing. How long do I need to wait?
Re: Pre-order issues and questions
Posted: Wed Apr 04, 2012 4:43 am
by lFlapjackl
Hissssa wrote:So I ordered the game and I used paypal and the transaction got stuck in what looked like a loop. I eventually ended it and noticed that my account has been charged for the game. I did not get an email for my purchase... please help!
my paypal account and my primary email are not the same (if that matters). I checked the spam folders and I have nothing. How long do I need to wait?
How did the purchase work? Sorry, I forgot. If it doesn't prompt you for another email, I'd check your paypal's associated email.
Re: Pre-order issues and questions
Posted: Wed Apr 04, 2012 4:58 am
by Talendra
I have the same issue as Hissssa with the infinite loop on the humble bundle page.
My paypal and email address entered are also not the same, however I have not had issue with humble bundles payment system and this before.
I will email support later today, but thought I would post here to help diagnose the problem, as Hissssa's issue was exactly the same as mine.